Sometimes, simple appearance problems can become complicated. How long does cash app take to respond. The same is true with the Cash App refund. In that case, contesting the Cash App refund is the best thing you can do. Here are the steps to follow to file a dispute in the Cash application: Launch a Cash app on your phone. Touch the profile tab. Scroll down to the bottom of the page. At the bottom, you'll find the "Cash Assistance" option. Touch it although, you can visit our website.