You may come across a situation when you encounter that you are not able to complete the activation process successfully. The situation can also be that you are facing an error while performing the activation. To troubleshoot and fix this issue, kindly make a note of the following points.
Make sure that you are working with the internet at high speed. You can check the speed of the internet online. If the speed of the internet is low, then you can try to reconnect to the network.
Restarting the router can also work in this case.
Also, if the internet signals are low, then you can shift the position of the router. Place the router close to the device on which you are performing activation at tlc.com/activate. Also, check that there is no obstruction in the path between your device and the router.
You can also troubleshoot this issue; by performing the activation using the new activation code. To get the new activation code, perform the Sign-Up again and the screen will display you the new code. Not, go to tlc.com/activate, and follow up with the activation process again.
Change the device and check if the problem persists or not. Make sure that you are using a device that is compatible with TLC.
Lastly, you can fix this issue by deleting all the cookies and other files. Sometimes, the cookies restrict the process and it fails. You can also delete the cookies automatically by restarting the device.
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