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    malmitarka
    Jun 14, 2021

    fix for sony laptop battery issue

    in Get Started with Your Forum

    I have a Vaio VJC141F11X which is a year old.


    I had problems with it and sent it to Sony for repair under guarantee. When it came back (new screen) it had a problem with the battery - it didn't register the battery status.

    I sent it back to Sony and got it back again today. Same issue.

    Charged to 100%, remove charger, battery indicator showed 100% but within 2 minutes the computer shut down. While it works without problem with AC adapter it defeats the objective of having a laptop. I really dont want to send it back to Sony again as clearly they didnt test it after doing whatever they did to it.

    I called best buy geek squad phone number and they suggested to reinstall the windows. After reinstalling the windows the problem was resolved.

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    johnalex
    Aug 10, 2021

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